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Today · 9:38 AM
Hi! This is Wren on behalf of Mercer Properties — sorry we missed your call about 214 Elm St. Take a look and grab a tour time below, or just reply and a person will follow up.
214 Elm St · Portland, OR
1 Bedroom · $1,850/mo
1 Bed · 1 Bath · 720 sq ft
Available Jun 1
ads_clickCasey opened the listing and booked a tour
check_circleConfirmed
214 Elm St, Unit 1
In-person tour with Jordan Mercer
calendar_todaySaturday, May 23
schedule10:30 AM · about 30 min
place214 Elm St, Portland, OR 97215
Done — text + email + calendar invite sent. See you Saturday.
9:41 AM · delivered
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Today · 2:46 PM
Hi Tariq — Wren on behalf of Mercer Properties. You inquired about 501 Birch #103 on Apartments.com. Want to take a look?
Yes. Move-in mid-June, income ~3.5x rent, no pets, 1 person.
Great — you qualify on the standard criteria. Two tour windows this weekend: Sat 1 PM or Sun 11 AM. Want one?
Probably. One question — is the dishwasher actually installed, or just listed?
3:11 PM · low confidence
Hold — Wren is checking with Jordan before answering. (Texted you 3:11 PM)
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Type to take over — Wren is currently paused on this thread
Yesterday · 3:54 PM
Mercer Properties: sorry we missed your call. Interested in 88 Walnut B (2BR/1BA, $1,400/mo, avail Jun 15)? Reply TOUR.
TOUR
Pick a slot: 1) Sat 5/24 11 AM · 2) Sun 5/24 2 PM · 3) Mon 5/25 6 PM.
2. Quick Q — pets ok?
Confirmed Sun 5/24 2 PM at 88 Walnut B. Pets: cats yes, dogs case-by-case. Calendar invite + text sent.
4:12 PM · delivered
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Yesterday · 2:12 PM
Hey Maya — we just missed your call. What do you need help with?
Report maintenance
Got it. Describe the issue, and add a photo if you can.
Bathroom faucet drip — getting worse, no leak below sink though.
Got it — logged for 88 Walnut Ave, Unit A.
Maintenance request · T-0312
Bathroom faucet drip · routine
apartment88 Walnut Ave, Unit A
engineeringTech scheduled — Thursday afternoon
smsYou'll get a text when they're 30 min out
2:14 PM · delivered
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Yesterday · 11:12 PM
Hey Devon — Mercer Properties after-hours. We've got this and someone's on it right now. If you can do so safely, shutting off the water valve under the sink will help in the meantime.
Water coming through the ceiling, kitchen and hallway. From #105 above me??
Thanks — added it to the ticket. A technician has it and is on the way now.
On the way · T-0313
Water intrusion · 501 Birch #104
plumbingTechnician dispatched — ETA ~25 min
smsThey'll text the moment they arrive
Today · 7:02 AM
Morning Devon — following up on last night: the leak's stopped and the source is fixed upstairs. We'll keep T-0313 open until the ceiling work is done. Just reply if anything's still off.
7:02 AM · delivered
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May 7
Mercer Properties: hi Rafael, what's up? Reply M=maintenance, B=balance.
M — front door buzzer not working, can't get deliveries.
Logged T-0314 (501 Birch #101). Routine. Tech will replace the buzzer this week.
May 10
Buzzer replaced today. Ticket T-0314 closed. Reply if there's anything else.
Thanks 🙏
May 10 · closed
May 16 · 9:22 AM
Hi — the unit above me has been really loud late at night all week. Can something be done?
Hi Priya — thanks for letting us know. We'll follow up with the unit above (#103) today. Logged as T-0315.
Appreciate it. Happened again last night around 11.
Noted — we'll flag the pattern when we reach out. You'll hear back from Jordan by end of day.
May 16 · 9:28 AM · delivered
support_agentJordan took over · Wren paused on this thread
Hi Priya, it's Jordan. I spoke with #103 directly — they've agreed to keep it down after 10. Please text me here if it happens again and I'll follow up in person.
Thank you, that means a lot 🙏
May 16 · 4:13 PM · delivered
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Message Priya as Jordan…
May 14 · 9:08 AM
Hi Sarah — Wren on behalf of Mercer Properties. Got your inquiry on 501 Birch #105 from the Wren listing. Want to take a look?
Yes — move in July, 2 cats, income confirmed.
Great — qualified. Tour windows: Wed 5:30 PM, Sat 11 AM, Sun 1 PM.
Wed 5:30
Confirmed Wed May 21 5:30 PM. Calendar invite + text sent. Tour-day check-in 1 hour before.
May 14 · 9:11 AM · delivered
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