Activity

Every flow, escalation, and handoff · last 7 days

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13of 13
Flow Status
warningEmergency check_circleCompleted
water_drop Water leak escalated · routed to maintenance contact

Devon Park · ceiling leak from #105 · Mike's Plumbing on-site 23:48

T-0313 · Maintenance Triage

501 Birch #104
2026-05-18
23:14
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Active
person_add RCS sent · awaiting qualifying response

Anonymous · ILS contact form · unit carousel delivered

L-1044 · Lead-to-Lease

501 Birch #105
2026-05-18
14:02
check_circleCompleted
event_available Tour booked from missed call

Lin Park · bailout text → self-booked Sun 2pm

L-1043 · Call-to-Text Bailout

88 Walnut Unit B
2026-05-18
11:47
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Active
person_add Qualifying — move-in date confirmed, income pending

Tariq Bell · Apartments.com prospect · 2 of 3 questions answered

L-1042 · Lead-to-Lease

501 Birch #103
2026-05-18
10:21
Active
build Routine ticket logged — bathroom faucet drip

Maya Chen · photo received · resident told biz-hours follow-up

T-0312 · Maintenance Triage

88 Walnut Unit A
2026-05-18
07:55
check_circleCompleted
event_available Tour booked · Zillow lead → Sat 10:30 AM

Casey Nguyen · qualified, calendar invite + SMS confirmation

L-1041 · Lead-to-Lease

214 Elm Unit 1
2026-05-17
14:12
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check_circleCompleted
build Routine ticket closed — door buzzer replaced

Rafael Ortiz · vendor visit · buzzer replaced, closed out

T-0314 · Maintenance Triage

501 Birch #101
2026-05-17
11:08
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blockStopped
person_add Lead flow ended manually

Morgan Vance · stopped by Jordan · prospect indicated already-leased

L-1040 · Lead-to-Lease

501 Birch #105
2026-05-16
19:40
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support_agentHandled · Jordan
forum Noise complaint · Jordan took over from Wren

Priya Shah · logged by Wren · Jordan replied personally and spoke with #103

T-0315 · Resident Request

501 Birch #102
2026-05-16
16:13
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check_circleCompleted
phone_callback Existing resident routed · maintenance form sent

Sam Whitley · recognized caller ID · self-serve link delivered

C-0091 · Call-to-Text Bailout

501 Birch #106
2026-05-16
10:45
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check_circleCompleted
build Voicemail transcribed · routine ticket logged

Devon Park · dishwasher not draining · biz-hours follow-up queued

T-0311 · Maintenance Triage

501 Birch #104
2026-05-15
21:38
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blockStopped
phone_callback Suspected spam · flow stopped by Jordan

Unknown caller · 214 Elm inquiry · marked spam

C-0090 · Call-to-Text Bailout

214 Elm Unit 1
2026-05-15
18:22
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check_circleCompleted
event_available Tour booked · Zillow lead → Thu 6:00 PM

Anita Rao · qualified, calendar invite delivered via RCS

L-1038 · Lead-to-Lease

88 Walnut Unit B
2026-05-15
13:09
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